Frequently Asked Questions

sculpit.design is a creative and digital design studio that provides graphic design, branding, web design, print design, marketing design, presentation design, and related creative services.

Our services are suitable for businesses, startups, personal brands, entrepreneurs, online sellers, agencies, content creators, and anyone who needs professional design support.

Yes. We can work with clients from different locations through online communication, email, messaging platforms, cloud file sharing, and digital payment methods.

We offer different creative and digital design services, including:

• Logo design and brand identity
• Business card, flyer, brochure, and print design
• Social media post, ad, banner, and cover design
• Book cover, presentation, infographic, and email signature design
• Web design, landing page design, and related digital design support

Yes. If your required service is not listed on the website, you can contact us with your project details. We can review your requirements and provide a custom quote.

Yes. Branding packages may include logo design, color palette, typography direction, business card, social media kit, brand guideline, and other brand materials depending on the selected package or custom request.

You can place an order by contacting us through the website, sharing your project requirements, selecting a service or package, confirming the price, and completing the required payment or deposit.

To start smoothly, please provide:

• Project type and design requirement
• Brand name, logo, text, images, or content
• Preferred colors, style, size, or reference examples
• Deadline or delivery expectation
• Any specific instructions or files needed for the project

Work usually starts after the project scope is confirmed and the required payment or deposit is received. Delays may happen if project details, content, or files are missing.

Payment methods may include PayPal, Venmo, card payment, bank transfer, or other available secure payment options depending on the project and client location.

Yes. Most projects require full payment or a deposit before work begins. The payment requirement may depend on the project size, package, and custom agreement.

The price may change if the client requests extra services, additional pages, new sizes, major design changes, urgent delivery, or work outside the original project scope.

Yes. Most design services include revisions. The number of revisions depends on the selected package, project type, or custom agreement.

A revision means reasonable changes within the original project scope, such as text adjustment, color change, layout refinement, spacing correction, or minor design improvement.

Some changes may be treated as additional work, such as:

• Completely new design concept
• New page, new size, or new format
• Changing the full direction after approval
• Adding extra services not included in the original order

Delivery time depends on project type, complexity, order queue, client response time, and required materials. A simple design may take less time, while branding or website projects may require more time.

Final files may be delivered through email, download link, cloud storage, website upload, or other agreed digital delivery method.

Yes, urgent or rush delivery may be available depending on our schedule and project type. Rush delivery may require an additional charge.

Source files may be included depending on the service package or custom agreement. Please confirm source file availability before placing the order.

File formats may include JPG, PNG, PDF, SVG, AI, PSD, EPS, or other formats depending on the project type and selected package.

After full payment and final delivery, clients may use the approved final design according to the agreed service terms. Website content, templates, unused concepts, drafts, and internal design assets may remain the property of sculpit.design unless otherwise agreed.

Refund eligibility depends on the project stage and amount of work completed. If work has not started, a refund may be considered. Once custom creative work has started or final files are delivered, full refunds may not be available.

You can request cancellation as early as possible. If the project has already started, the request may be reviewed as a partial refund case depending on completed work.

In most cases, yes. Design is a creative process, and revisions help improve the project according to your feedback. Refunds are usually reviewed separately based on the Refund Policy.

You can contact us through the Contact page on sculpit.design or through the official communication method used for your project.

We may provide basic after-delivery support depending on the service type and agreement. Additional changes or new requests after final delivery may require extra charges.

Please contact us with your order details, project information, and a clear explanation of the issue. We will review the situation and try to provide a fair solution.

If your question is not answered on this FAQ page, please contact sculpit.design directly. We will be happy to guide you before starting your project.