Elise Leocadio is a seasoned professional with over ten years of experience in market research and consumer insights, including five years in leadership roles. With a diverse background spanning sectors such as tourism, retail, telecommunications, and strategic consulting, Elise is dedicated to enhancing customer experiences through data-driven strategies.
Her expertise lies in the implementation and management of research departments, competitive analysis, and trend identification, enabling organizations to gain valuable consumer insights and drive growth. Elise has a strong focus on user-centered product development, employing methodologies such as surveys, interviews, and usability testing to inform her designs and optimize user journeys.
Throughout her career, Elise has successfully led over 40 research projects in a single year, significantly improving product offerings and customer satisfaction metrics. Her notable achievements include restructuring the Design Ops team and spearheading initiatives to enhance customer experiences, resulting in increased Net Promoter Scores (NPS) and improved service delivery.
As a co-founder of sculpIT.design, Elise merges her market intelligence expertise with cutting-edge design and technology, fostering innovative solutions that elevate user experiences and client satisfaction. With a commitment to excellence, she plays a pivotal role in driving sculpIT.design's mission to transform the digital landscape.